Privacy Policy

Your privacy matters to us. This policy explains what information Naples Sourdough Company collects when you use our website or mobile app, how we use it, and the choices you have.

Information we collect

When you place an order or create an account, we collect your name, email address, phone number, and delivery or pickup details. We also collect payment information, which is processed securely by our payment processor (Stripe) and is not stored on our servers.

How we use your information

We use your information to fulfill orders, communicate about pickup or delivery, send order updates, and improve our service. If you opt in, we may send promotional emails or push notifications about weekly specials and order reminders.

Push notifications

The Naples Sourdough mobile app can send you push notifications about order status, weekly menu reminders, and special offers. You can manage or disable notifications at any time in your device settings. Your device token is stored securely and is only used to send you app notifications.

Sharing your information

We do not sell your personal information. We share data only with trusted service providers needed to operate the business, such as payment processing (Stripe), hosting, and our backend/cloud infrastructure. These providers are contractually obligated to keep your data secure.

Data retention

We keep order and account information for as long as needed to fulfill orders, meet legal obligations, and resolve disputes. You may request deletion of your account and associated data by contacting us.

Security

We use industry-standard measures to protect your information, including encrypted connections and secure authentication. No method of transmission over the internet is completely secure, but we work hard to keep your data safe.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted at this URL, and we encourage you to review it periodically.

Contact us

If you have questions about this policy or your data, please email us at hello@naplessourdough.com.